Data We Collect

We collect personal information you provide when making a reservation at our country house “El Reencuentro.” This includes, among others, your name, email address, phone number, address, payment card details for the booking, preferences, and, if the stay includes children, their names.

Purpose of Processing

The purpose of collecting this information is to manage your booking, keep you informed about the house and its services, and ensure your experience is safe and enjoyable.

Legal Basis

The processing of your data is based on your express consent when confirming the booking.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes mentioned, including the time required by law for invoicing and tax obligations.

Recipients of Data

Data may be shared with service providers necessary to provide the service, such as the virtual POS used for secure payment, web hosting services, and booking management platforms. These providers are required to protect your data and use it only for the contracted purposes.

User Rights

You have the right to access, correct, delete, object to the processing of, restrict, and request the portability of your data. To exercise any of these rights, you can contact us via email at info@elreencuentrocasarural.com.

Security Measures

We implement standard security measures, including SSL certificates and secure storage, to protect your personal data against unauthorized access, loss, or alteration.

Minors

If you book a stay with children, we may collect basic data such as their names solely to correctly manage the reservation and ensure the safety of all guests.

International Transfers

We do not transfer your data outside the European Economic Area.

Contact and Inquiries

For any questions about the protection of your personal data or to exercise your rights, you can contact us via email at info@elreencuentrocasarural.com.

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. The date of the last revision will be indicated on the website.